Contact support

If a guide did not answer your question, or something is not working as it should, the Magpiie team is here to help with your account, billing, or a technical issue.

How to reach us

• Contact form: send a request from the contact page.
• Email: write to support@magpiie.com.

What to include

A complete first message gets a faster answer. Tell us:

• The email address on your Magpiie account.
• The workspace and project name.
• What you were trying to do, what you expected, and what happened instead.
• For upload problems: the file type and size.
• For access problems: the email address of the person affected.
• A screenshot or screen recording, if you can.

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