We read every message

Let's talk content review.

Whether it's a feature request, a sales question, or a workflow you want unstuck — drop us a note and a real human will get back to you.

Reach us

Get in touch

A real person on the team replies — usually within one business day.

Join the community

Share workflows, ask questions, and trade tips with editors and creators using Magpiie every day.

Avg. reply time: under 24 hours, Mon–Fri.

Contact form

Talk to our team

Tell us a little about your workflow — we'll come back with a tailored answer, not a templated reply.

By submitting, you agree to our privacy policy. No spam, ever.

Where to write

Pick the inbox that matches your question.

The form above reaches all of us, so it is always a safe default. If you already know what you need, writing to the right address directly is faster — it skips the internal hand-off. Replies come from a person on the team, usually within one business day, Monday to Friday.

Product supportsupport@magpiie.com
Something behaving oddly in an active project — uploads, comments, versions, or review links. Also the right address if you are stuck and not sure why.
Demos and team planssales@magpiie.com
A walkthrough for a production team, questions about seats and storage, or help deciding which plan fits your review volume.
Billingbilling@magpiie.com
Invoices, payment methods, plan changes, cancellations, and refund questions under the cancellation policy.
Security and privacysecurity@magpiie.com
Vulnerability reports, security questionnaires, and questions about how uploaded content is stored and accessed. Privacy requests can also go to privacy@magpiie.com.
Legallegal@magpiie.com
DPA requests, contract questions, and anything relating to the agreements in the Legal Center.

Before you write about a bug

A project link, the draft version number, and the browser you were using resolve most reports in a single reply. Screenshots help; a screen recording helps more. You do not need to reproduce the problem first — tell us what you saw and when.

Looking for an answer right now?

The Help Center covers uploading drafts, leaving frame-accurate feedback, sharing review links, and troubleshooting. The FAQ answers the questions we are asked most often about formats, pricing, and security.